Refund policy

Last updated: 2026-09-18. Purchases are processed by Stripe (Managed Payments) as merchant of record.

PhobiaCheck Pro

Pro is delivered instantly, so it is not early access. If the action plan does not do what the Pro page says, tell us within 14 days of the purchase and we refund you in full. The monthly plan can be cancelled at any time from the Manage subscription link; you keep access until the end of the period already paid. Write to hello@phobiacheck.com for any purchase problem; Stripe's purchase support can also handle refund requests. Statutory cooling-off rights apply where the law provides them.

Early-access purchases

If a product is sold as early access, the delivery date is shown next to the pay button. If we do not deliver by that date, you get a full refund automatically, without having to ask. You can also request a full refund at any time before delivery.

Delivered digital products

If the product does not do what its page says, tell us within 14 days of delivery and we refund you in full. Refunds are returned to the original payment method.

How to ask

Email hello@phobiacheck.com with your order number. We answer within two business days.